By: Van ScarF

Van ScarF — Sun, 21 Mar 2010 13:41:18 +0000

We have this stroller for one month now. We bought this stroller for taking long walks on the neighboring streets. So, we use it without locking the swivel.

From the beginning it was shaking a bit when going over obstacles – the gaps between sidewalk tiles or the sidewalk rise. Last week, it started to shake all the time. When checking, I found one of the swivel’s bearings broken and the other one quite noisy. Since then, I am fighting with Tiketech customer support to receive an answer, at least – hopefully the replacement bearings. We haven’t received anything, so far. In the mean time, I was able to find the code for these bearings but I found that they are priced at $20 CDN each. Considering that the stroller is still under warranty, I continue to hope that Tiketech’s support will wake up and give me an answer.

Anyhow, briefly, this is my opinion regarding the stroller:

- the stroller weigh less than others and is very easy to use and handle.

- the stroller is rather difficult to fit a normal sedan’s trunk; one have to remove all the wheels for making it small enough

- it looks to be quite unreliable; the above mentioned bearings are not presenting any inscription at all – probably they are cheap crappy stuff made in China, otherwise I cannot understand how could they broke after one month of using the stroller on sidewalks only

- the customer support is really bad; let’s all hope that we will no longer need them – the communication with them is especially difficult by all means (phone and email).

Because of all my problems with the labor and parts quality, as well as with the customer support, I give them 2 stars – to be honest, it looks to be quite a high ranking considering the above problems.

However, it is a petty considering that I really loved this stroller in the beginning.
Rating: 2 / 5

By: Susan Robbins

Susan Robbins — Sun, 21 Mar 2010 11:29:40 +0000

all the negative point the other review mentioned are true!! I bought this thinking I was getting a great deal on a stroller I plan to use for about one year. However –day one flat back tire. Day 3 other back tire flat –seems to be a tube design flaw. One month in my front wheel collapses –the stroller rolls over my baby girl –she walked away with out a scratch –but I’m not sure how but the grace of God. Customer Service never answered and I don’t think they would have ever gotten back to me except the fact that I bought if from a pretty well know website (that would not take it back themselves suggesting to me there has been trouble with the model) and Tike Tech is crediting my money back.
Rating: 1 / 5

Comments on: Tike Tech Single Trax360 Stroller – Pacific Blue

By: Van ScarF

By: Susan Robbins